FAQ
Frequently Asked Questions
Do you have international clients who use your pellet mill dies?
Yes, our products are highly popular in many countries, including South Africa, Thailand, Vietnam, Argentina, India, Pakistan, and more.
How long can your dies typically last?
The service life is approximately 1,000 hours, and it can be extended further when used in combination with our automated countersinking machine.

How can I purchase spare parts for your pellet mill?
Simply provide us with the brand and model of your pellet mill or its technical drawings, and we will tailor the design precisely for your needs.
Why not purchase the ring die directly from the pellet mill manufacturer?
As the most critical and wear-prone component in the machine, most customers prefer to buy directly from specialized manufacturers rather than from the complete pellet mill producers. This allows them to benefit from more competitive pricing along with assured quality and service.
What is your lead time for orders?
Typically, it takes around 7–10 days if the items are in stock, or about 30–40 days if production is required. Please note that lead times may be adjusted during the Chinese Spring Festival holiday period.
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